Six Sigma Method: Improvement by Removing Defects
Discover the Six Sigma method, to reduce defects and go towards zero defect and the continuous improvement.
"Black Belt" for statistics
suppression of the causes of the defects noted in a process in order to improve customer statisfaction.
The certainty for the customer of a delivery without defect.
An indicator, SIGMA, which measures the standard deviation of the normal curve.
Comparison with the best of the market, Benchmarking “to make as well as”.
A method, DMAIC, centered on the customer, with constant improvement and implication.